A MESSAGE FROM THE GROUP CEO, NHG
The ongoing global pandemic has reshaped our world, and the healthcare landscape in particular has had to adapt even faster than it has before. Across the NHG family, extensive efforts were taken to respond to the crisis.
To manage the ever-changing situation, our staff worked relentlessly to raise hospital capacity, limit disruptions to care, keep patients and families safe, look out for each other, and extend help to the community. It has been a massive undertaking — a long, ongoing battle of over 20 months. And it is thanks to the swiftness, dedication and tenacity of our staff that we have achieved good overall outcomes. The work done has put Singapore in a good position to transition into the new normal of living with COVID-19 as an endemic disease.
Over the last year, as we adapted to keep pace with the pandemic, our NHG ethos of evolution and improvement has helped us refine and enhance our approach to healthcare to better meet the needs of our nation.
In recent years, we have made strides in enhancing the delivery of care, moving from episodic illness care to the holistic management of health across all its dimensions. Guided by our River of Life (ROL) framework, we have advocated health optimisation across all stages of life, with a focus on proactive and preventive care.
In line with this, NHG has made several changes in our key leadership structure, reorganising and aligning our population health efforts and clinical care delivery into the Accountable Care Organisation (ACO) anchored by three Integrated Care Organisations (ICO): Central Health, Yishun Health, and Woodlands Health Campus. Known as the ACO-ICO framework, Yishun Health will oversee the population in the North, streamlining care to target health and social interventions tailored to more specific needs in the demographic. Prof Chua Hong Choon, CEO of Yishun Health, takes on the role of NHG Deputy Group CEO (Strategy & Transformation).
These changes will better position us to address our ROL Framework and be in sync with the Ministry of Health’s National Population Health strategy. More work will continue to be put in place to help us better achieve our overall strategic intent to pursue our greater mission of care. Despite being a little battle-weary, I believe NHG has emerged stronger and more resolute in our work than before to support our vision of Adding Years of Healthy Life!
